Defy Medical — Tampa
In-person IV therapy, ketamine, PRP, shockwave, cosmetic injections, blood draws, and HRT physicals
Walk-ins: Walk Ins Welcome
Amenities & highlights
About
Defy Medical Tampa is the in-person base behind the company's national hormone and telehealth practice. The office handles services that need a room, procedure, or hands-on exam: IV therapy, ketamine infusions, shockwave therapy for ED, PRP for hair, ED, FSD, and joints, cosmetic injections, in-office physicals, and blood draws for HRT protocols. Justin Saya, MD, is the medical director, and the broader Defy care team supports both local clinic visits and national telehealth.
Reviews
Editorial summary
The sampled reviews praise Dr. Saya and the provider team for careful answers, unhurried consults, and hormone or thyroid care that helped patients feel more balanced. The main friction is operational: refill timing, compounding-pharmacy coordination, occasional order errors, and follow-up calls that can feel uneven. For a local patient, the practical lesson is to start refill steps early and ask for clear post-consult instructions in the portal.
What people mention
Clinical Expertise
positive4 mentions
Dr. Saya is described as knowledgeable and thorough; consults are unhurried and questions get full answers
Follow Up Care
mixed4 mentions
Follow-up quality varies; patients praise some nurse calls and flag refill delays or medication coordination errors in others
Staff Professionalism
mixed4 mentions
Intake teams are professional and reachable; customer service handling of refill timing and medication problems can feel inflexible
Communication
mixed3 mentions
Responsiveness is generally strong, while some patients want clearer post-consult rationale in the portal
Bedside Manner
positive2 mentions
Dr. Saya is described as patient and personable, with plans tailored to the patient's situation
Treatment Outcomes
positive2 mentions
Hormone and thyroid patients describe feeling balanced and back to normal after starting protocols
Value For Money
mixed2 mentions
Pricing is competitive against other TRT clinics, but the full peptide and adjunct stack adds up quickly when loaded into the patient cart
What to Know
Signature approach
The Tampa clinic separates what can happen by video from what needs a chair, exam room, or procedure slot. Telehealth patients use the portal for consults, lab review, prescriptions, and pharmacy fulfillment; local patients can use the clinic for physical exams, blood draws, IV therapy, ketamine, shockwave, PRP, pellets, and cosmetic treatments. Walk-ins are accepted for the in-person side, but new hormone protocols still require intake, labs, and provider review.
What sets them apart
- In-person arm of a national telehealth practice. Tampa is where Defy handles the care that cannot happen by video.
- Procedure and treatment access. Ketamine, PRP, shockwave, IV therapy, cosmetic injections, pellets, physicals, and blood draws are handled here.
- Walk-in option. Defy publishes walk-in availability for local clinic services, which is unusual in hormone and integrative-wellness care.
- Same clinical home as telehealth. The Tampa team supports local patients and remote patients through the same broader care model.
Before You Book
- Confirm the right visit type. Walk-ins may work for selected local services, but new HRT care requires intake, labs, and a provider consult.
- Check Saturday dates. Saturday hours are listed for select Saturdays only.
- Plan refills early. Reviews mention occasional compounding-pharmacy delays and refill coordination problems.
- Budget as self-pay. The clinic follows Defy's fee-for-service model and does not bill insurance.
Services & Facility
Services
Location map
Pricing
Starting at
$39
Primary Care telehealth visit ($39/appointment plus medication cost)
Typical annual investment
$1,800/yr - $3,000/yr
Membership range estimate before any optional add-ons.
What this range includesMembership tiers, testing cadence, and common add-on examples.
Hormone-optimization patients typically run $1,800/yr - $3,000/yr all-in. TRT for men averages under $250/mo in year one (covers consults, comprehensive labs, and medications) and under $200/mo thereafter — roughly $2,400/yr - $3,000/yr in the first year and $1,800/mo - $2,400/mo ongoing. BHRT for women averages under $200/mo year one and under $150/mo after, landing closer to $1,800 - $2,400 GLP-1, peptide, ED/FSD, thyroid, and hair-loss programs are portal-quoted on top.
In practiceAdd-ons, payment details, and coverage limits.
Public anchors: Primary Care is $39/visit. Performance consultations are $95 individual or $125 couples. The flagship men's and women's hormone panels are $299/mo TRT averages under $250/mo in year one and under $200/mo after; BHRT averages under $200/mo in year one and under $150/mo after. Quoted after intake: GLP-1s, peptides, thyroid, ED/FSD, hair-loss protocols, and medication costs are priced through the patient portal after intake. How to budget: Defy is self-pay and fee-for-service, with separate charges for visits, labs, medications, and optional add-ons. There is no subscription or insurance billing.
Primary Care Telehealth
$$39
On-demand telemedicine for acute issues (sinus, UTI, allergies, GERD), follow-up for hypertension and diabetes screening. No controlled substances. No HRT through this channel. Booking on the dedicated subdomain primarycare.defymedical.com.
Who it’s for
Patients who want fast, fee-for-service primary-care visits without insurance and without a hormone-optimization commitment.
Hormone Optimization & Longevity
$$$250/mo
Comprehensive intake, blood testing, prescriber consult, and ongoing dose adjustments for testosterone replacement, female hormone therapy and menopause care, GLP-1 weight loss, peptide therapy, sexual health (ED/FSD telemed prescribing), thyroid therapy, and hair loss. Medications shipped via Defy's network of partner pharmacies through defymedicalstore.com.
Who it’s for
Patients seeking ongoing hormone optimization or longevity prescriptions outside of insurance.
Lab Testing (testdefy.com)
$$20
Direct-to-consumer LabCorp blood draws — single markers (CBC, CMP, PSA, Vitamin D, etc.) and panels (Men's/Women's Complete Hormone Health $299 Heart Health, Thyroid, Weight Loss, STD). Optional Getlabs mobile phlebotomy add-on at $125 No mandatory clinician review — optional consult with Defy's care team available.
Who it’s for
Patients who want to order their own lab work without a provider gatekeeper, then optionally bring results to a Defy consult.
Insurance: Self Pay
Team
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